Troubleshooting
This section provides answers to some error messages you may receive.
I receive the error message "license manager error #-9"
I receive the following message when trying to start Isatis: "license manager error #-9 no available token for this feature"I have installed my license file, but nothing happens when I try to start Isatis. Why?
I have installed my new license file. Nothing happens when trying to start Isatis, and I do not receive any error message. What’s happening?I receive the error message "NVIDIA: could not open device file /dev/nvidiactl"
I receive the following error message "NVIDIA: could not open device file /dev/nvidiactl (Permission denied)" in printfile when starting IMAP or Flower Plot.How to solve a MEMORY ALLOCATION ERROR (v=5.0.5)?
If you are running Isatis version 5.0.5 or higher, the system gives you some information about the possible reasons of the allocation failure. General information about the memory management in Isatis is accessible in the On-Line documentation: just press the F1 key in the Preferences / Study Environment window.Isatis does not start because XLIB.dll is not found
I receive the following error message when trying to launch Isatis: "This application has failed to start because XLIB.dll was not found. Re-installing the application may fix the problem."
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